Introduction on HDFC ERGO Car Insurance
HDFC ERGO General Insurance Company is a joint venture between HDFC Limited of India and the Munich based ERGO International AG. HDFC Limited holds 74% equity in this joint venture while the remainder 26% is held by Ergo International AG.
HDFC ERGO Car insurance is a financial safeguard for a large variety of situations, car insurance becomes one of the most important purchases you’ll make. HDFC ERGO Car insurance take care of all damages caused due to natural disaster such as an earthquake or flood; or somebody damages or steals your car. HDFC ERGO Car insurance offers compulsory factors such as third-party liability, you can ensure that any damage done to another person’s property by your vehicle will be covered in a claim.
Key benefits and features of HDFC ERGO Car insurance
- Cashless claim service over 1600+ authorized network of garages across India.
- No claim bonus is available.
- Discount for Automobile Association Members.
- Discount based on age and profession.
- Comprehensive support through our dedicated customer support team.
- No lengthy procedures.
- Instant Online Policy.
- Online renewal process of policy is available.
HDFC ERGO Car insurance premium package depends on
- Sum Insured / Insured’s Declared Value (IDV)
- Type of vehicle
- Age of the vehicle
- Place of Registration
- Fuel type (Petrol / Diesel / CNG / LPG)
Choose a variety of optional covers on payment of additional premium, as listed below:
- Electrical / Non Electrical items can be insured separately.
- Personal Accident cover for owner driver.
- Personal Accident cover for Named / Unnamed Passengers.
- Personal Accident cover for paid driver / employee.
- Legal liability for paid driver in connection with the operation of the Insured vehicle.
- Legal liability to employees in connection with the operation of the Insured vehicle.
Calculation of Depreciation levels under HDFC ERGO Car Insurance
Subject to a deduction for depreciation, the rates are mentioned below in respect of parts replaced:
- For all rubber/ nylon / plastic parts, tyres and tubes, batteries and air bags – 50%
- For fiberglass components – 30%
- For all parts made of glass – NIL
- Rate of depreciation for all other parts including wooden parts will be as per the following schedule.
| Age of the Vehicle | % Of Depreciation |
| Not exceeding 6 months | Nil |
| Exceeding 6 months but not exceeding 1 year | 5% |
| Exceeding 1 year but not exceeding 2 years | 10% |
| Exceeding 2 years but not exceeding 3 years | 15% |
| Exceeding 3 years but not exceeding 4 years | 25% |
| Exceeding 4 years but not exceeding 5 years | 35% |
| Exceeding 5 years but not exceeding 10 years | 40% |
| Exceeding 10 years | 50% |
Sum Insured calculation under HDFC ERGO Car Insurance
The Insured’s Declared Value (IDV) of the vehicle will be considered as the ‘Sum Insured,’ fixed at the commencement of each policy period for the insured vehicle.
| Age of the Vehicle | % Of Depreciation for fixing IDV |
| Not exceeding 6 months | 5% |
| Exceeding 6 months but not exceeding 1 year | 15% |
| Exceeding 1 year but not exceeding 2 years | 20% |
| Exceeding 2 years but not exceeding 3 years | 30% |
| Exceeding 3 years but not exceeding 4 years | 40% |
| Exceeding 4 years but not exceeding 5 years | 50% |
Additional Discounts with HDFC ERGO car Insurance
1. Age Discount
- If the age of the Insured is between 35 years to 45 years – 5 % Discount on the Own Damage Section of the policy.
- If the age of the Insured is between 46 years to 60 years – 10 % Discount on the Own Damage Section of the policy.
For age Discount, you need to submit Pan card copy.
In case of online motor insurance policy, age proof should be submitted at the time of claim.
2. Occupation Discount
An insured pursuing any of the following occupation can avail 5% discount on the Own Damage Section of the policy:
- A fully qualified and practicing Chartered Accountant.
- Serving in defense and paramilitary services.
- Teaching in government recognized Schools, Colleges, and Universities & Educational Institutions.
- Employees of Central / State Government departments.
- Qualified medical doctors who are registered with any Government recognized Medical Council.
- For Occupation related discounts on your motor insurance, you need to submit either the education or employment certificate.
In case of online Motor insurance policy, occupation proof should be submitted at the time of claim.
Note: This discounts are not applicable for Hyundai car models.
Add on plans under HDFC ERGO car Insurance
- Silver Plan – Zero Depreciation Claim – HDFC ERGO car insurance Silver plan
- Gold Plan – Zero Depreciation Claim, Loss of Use/Down Time Protection – HDFC ERGO car insurance gold plan
- Platinum Plan – Zero Depreciation Claim. Engine & Gearbox,No Claim Bonus Protection – HDFC ERGO car insurance platinum plan
- Titanium Plan – Zero Depreciation Claim. Engine & GearBox, No Claim Bonus Protection. Cost of Consumables – HDFC ERGO car insurance titanium plan
- Emergency Assistance Addon Wordings. HDFC ERGO car insurance emergency assistance wordings
- Endorsement Wording’s – In case of loss or misplace or stolen of keys, company will arrange for alternate set of keys with subject to submission of FIR.
- Endorsement Wordings – Return To Invoice – HDFC ERGO car insurance Endorsement Wordings RTI
Factors covered under HDFC ERGO car Insurance
1. Own damage to the vehicle caused by:
- Accident due to external means.
- Burglary, housebreaking or theft.
- Fire, explosion, self-ignition, lightning.
- Terrorism, riots, strike or malicious act.
- Transit by road, rail, inland waterway, lift.
- Earthquake, flood, storm, landslide, rock slide.
Personal accident cover for registered owner of the vehicle. You can also opt for a personal accident cover for passengers as well as paid drivers.
2. Third Party Legal Liability
Provides cover for any legal liability arising out of the use of the vehicle for:
- Accidental death / injury to any third-party
- Any damage to property owned by third-party
HDFC ERGO car Insurance Policy also includes Reimbursement of towing charges up to Rs.1500 (Cars) or actual, whichever is lower.
Factors not covered under HDFC ERGO car Insurance
- General Ageing, wear and tear.
- Damage by a person driving without a valid driving license.
- Mechanical or Electrical breakdown, failure.
- Damage by a person driving under the influence of Liquor/Alcohol/Drugs.
- Depreciation, any consequential loss.
- Loss /Damage attributable to War /Mutiny /Nuclear risks.
- Damage to tyres and tubes unless the vehicle is damaged at the same time in which case the liability of the company shall be limited to 50% of the cost of replacement.
- Loss /Damage outside India.
HDFC ERGO car Insurance Add on covers
1. LOSS OF USE / DOWN TIME PROTECTION
HDFC ERGO car insurance policy reimburses a daily benefit towards the cost of alternate means of transport for the duration the insured vehicle is repaired or replaced, subject to following limits:
- Upto Rs. 500/- per day for private cars.
- Maximum 5 days for partial loss and 15 days for total loss / theft claims.
- Coverage may be availed up to three times for partial loss claim and once for a total loss / theft.
- Claim during the entire policy term.
Conditions
This claim will be admitted under the own damage section of the policy.
This facility under this clause is limited to the number of days the insured vehicle is repaired or replaced or up to 5 days for partial loss or up to 15 days for total loss whichever is earlier.
The benefit under this clause will be offered only if the insured vehicle is kept in the garage more than 24 hours.
2. ZERO DEPRECIATION CLAIM
HDFC ERGO car insurance policy pays the full claim without any deduction for depreciation (excludes Tyres and Batteries) applicable on the own damage section.
However, depreciation for parts excluded under India Motor Tariff is payable.
Key Benefits
- Minimum “Out of Pocket Expenses”.
- No Concern about categorization of parts.
3. ENGINE AND GEARBOX PROTECTOR
HDFC ERGO car insurance policy Covers major damages to the internal parts of the engine and /or gearbox of the insured vehicle, arising out of :
- Water ingression.
- Leakage of lubricating oil due to an accident.
- Damage to engine and/or gearbox of the Insured Vehicle due to an accident.
4. NO CLAIM BONUS PROTECTIONS
HDFC ERGO car insurance policy offers “No Claim Bonus” earned on the policy regardless of a claim on the vehicle.
Key Benefits
- Substantial saving in premium.
- Benefit of NCB even if claim is registered.
5. EMERGENCY ASSISTANCE COVER
Emergency assistance services for the following:
- On site minor repair.
- Duplicate key.
- Locked/Lost keys.
- Emptying of the Fuel type.
- Battery jump-start.
- Tyre change.
- Fuel delivery.
- Towing and Removal of the covered vehicle.
6. COST OF CONSUMABLE ITEMS
HDFC ERGO car insurance policy Covers expenses incurred by the Insured towards Consumable Items, in the event of damage to the Insured Vehicle and/or to its accessories (if Insured).
Documents Required to buy HDFC ERGO car insurance policy
- Registration no
- Engine no
- Chassis no
- Previous policy number if you are holding any
- Month and year of vehicle manufacture,
- Date and city of purchase,
- Your address,
- Phone no and email id.
- Keep your RC copy by hand.
Claim Process in HDFC ERGO Car insurance policy
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Documents Required for claim under HDFC ERGO Car insurance
In case of accident to the insured vehicle
- Duly filled and signed claim form and satisfaction voucher.
- Registration certificate (RC).
- Driving license of the person driving at the time of accident.
- Original repair estimate, repair invoice.
- Payment receipt for non cashless claims.
- Original repair invoice for cashless claims.
- AML documents for amount more than 1 lac
- PAN Card
- 2 Passport size photo
- Residence proof.
- Form no 35 and original NOC from financier.
- A copy of FIR is required in case of third party injury/death/propertty damage.
In case of theft
- Duly filled and signed claim form and satisfaction voucher.
- Original Registration certificate (RC).
- Original Policy copy.
- Copy of FIR
- All original keys and vehicle invoice copy.
- No trace report confirming that the stolen vehicle is not traceable.
- Form 26,28,29,30,35 duly signed by RTO transfer papers.
- AML documents for amount more than 1 lac
- PAN Card
- 2 Passport size photo
- Residence proof.
HDFC ERGO car insurance policy renewal procedure
- Visit www.hdfcergo.com to renew instantly online.
- SMS “RENEW <Policy No” to 9999700700.
- Visit HDFC ERGO nearest branch/ agent.
- Send a copy of the renewal notice along with premium cheque to HDFC ERGO branch/corporate office.
- Call our toll free number 18002700700.
HDFC ERGO Car Insurance premium Calculator
Through HDFC ERGO Car Insurance premium Calculator we can calculate the annual premium based on depreciation value and IDV value given. HDFC ERGO Car Insurance premium Calculator gives you approx amount to be paid during buying new policy and renewing the old policy depending upon the details you have given.
FAQs under HDFC ERGO Car Insurance policy
1. Will HDFC ERGO general insurance give me an advance on the basis of damage estimate?
Ans. No, your vehicle must first be repaired, after which we reimburse the amount payable to you or pay directly to the garage in case of cashless settlement under your policy.
2. What is meant by Total Loss?
Ans. Total Loss refers to accident damage to your vehicle where the cost of repairs amounts to more than 75% of the IDV on your policy.
3. What should I do if my policy is replaced?
Ans. Call our toll-free helpline 1800-2-700-700 and we’ll advise you how to proceed. You may have to pay a small fee for a duplicate policy.
4. Can I renew other Insurer policy with HDFC ERGO online?
Ans. Yes. Simply log on to www.hdfcergo.com and provide minimum details of your expiring policy and buy HDFC ERGO Motor Insurance Policy online. Also avail benefits of the No Claim Bonus earned by you in full.
Documents and forms under HDFC ERGO Car Insurance
HDFC ERGO General Insurance policy Brochure
HDFC ERGO car insurance addon covers brochure
HDFC ERGO car insurance PolicyWording
HDFC ERGO Car insurance Proposal Form
HDFC ERGO car insurance Claim form