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HDFC Ergo Claim Process – Claim Form, Claim Status

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HDFC Ergo Claim Process

HDFC Ergo Claim Process for all the General Insurance Policies provided by HDFC Ergo General Insurance is explained clearly on our site. The HDFC Ergo Claim Procedure is Different for all the Policies provided by HDFC Ergo General Insurance Company Limited. The HDFC Ergo Claim Form required for the Policies are available at HDFC Ergo General Insurance. The General Insurance Policies of HDFC Ergo are HDFC Ergo Health Insurance, HDFC Ergo Car Insurance, HDFC Ergo Travel Insurance, HDFC Two Wheeler Insurance, HDFC Ergo Home Insurance. The HDFC Ergo Claim Form is different for all the HDFC Ergo General Insurance Policies which can be downloaded from our website. The HDFC Ergo Claim Process for Car Insurance, Health Insurance, Travel Insurance, Two Wheeler Insurance, Home Insurance is explained below.

HDFC Ergo Claim Procedure

The HDFC Ergo Claim Process is different for the General Insurance Policies of HDFC Ergo General Insurance Company Limited. The HDFC Ergo Claim Procedure for all the Policies provided by HDFC Ergo is available below.

HDFC Ergo Health Insurance Claim Process

The HDFC Ergo Health Insurance Claim Process is divided as below.

  1. Cashless Claim Process.
  2. Reimbursement Claim Process.

Cashless Claim Process for HDFC Ergo Health Insurance

HDFC Ergo Claim Process  for Cashless Claims are of two types. They are.

  1. Cashless Claim process for Emergency Hospitalization.
  2. Cashless Claim process for Planned Hospitalization.

6 Steps for Cashless Claim Process for HDFC Health Insurance Emergency Hospitalization

  1. The Insured have to inform the Call Center about the Admission in Network Hospital as soon as possible.
  2. Fill the Pre-authorization form available at Hospital and get it certified by the Doctor you are taking treatment.
  3. Fax the Pre-authorization form along with the Medical Records to the TPA to the number mentioned in your Health card.
  4. The TPA will access the Documents submitted and informs the decision to the Hospital Authorities.
  5. If the Claim is Approved, the Insured Hospital Bills will be directly settled to the Hospital by the Insurer.
  6. The Insured have to pay the Hospital Bills and apply for Reimbursement if Cashless Claim is not approved.

HDFC Ergo Claim Process for Cashless Health Insurance Of Planned Hospitalization

  1. The Insured have to select the Network Hospital from the List of HDFC Ergo Network Hospital List for treatment.
  2. The Insured have to inform the Third Party Administrator (TPA) about the Admission in Network Hospital at least 48-72 hours before Admission.
  3. Fill the Pre-authorization Form available at Hospital and get it certified by the Doctor you are taking treatment.
  4. Fax the Pre-authorization Form along with the Medical Records to the TPA.
  5. The TPA will access the Documents submitted and informs the decision to the Hospital Authorities.
  6. If the Claim is Approved, the Insured Hospital Bills will be directly settled to the Hospital by the Insurer.
  7. The Insured have to pay the Hospital Bills and apply for Reimbursement if Cashless Claim is not approved.

What is the HDFC Ergo Claim Process for Health Insurance Reimbursement?

  1. The Policy Holder has to intimate the Insurer about the admission in Network or Non-Network Hospital after the immediate admission through customer helpline number 1800 2 700 700 / 1800 200 1 999.
  2. The Insured have to pay all the bills regarding the treatment.
  3. Register the Claim with TPA for processing and reimbursement of HDFC Ergo Claim.
  4. Download the HDFC Ergo Claim Form from the Official Website.
  5. Submit Signed Claim Form and all Documents relating to treatment to the TPA.

The above Steps has to be followed by the Insured for HDFC Health Insurance Claim Process.

HDFC Ergo Health Insurance Claim Form

Claim Process for HDFC Motor Insurance

The HDFC Ergo Claim Process for Motor Insurance covers Claim Process for HDFC Ergo Car Insurance, HDFC Two Wheeler Insurance. The HDFC Ergo Claim Process for all the HDFC Ergo Motor Insurance Policies is available below.

HDFC Ergo Car Insurance Claim Process

  1. The Policy Holder has to Intimate about Claim along with Policy Details by calling to Customer Care Toll-Free No 1800-2-700-700.
  2. The Insured should ask the Customer care about the Nearest Cashless Garage.
  3. Fill the Claim Form and attach the necessary Documents to get the Repair Estimation.
  4. If the Claim is accepted by the Insurer, the bill is directly paid with Garage.
  5. If the Repairs are done at Non-Network Garage, the Insured have to pay the bill to Garage and apply for Reimbursement.

Follow the Above Steps for HDFC Car Insurance Claim Process.

HDFC Ergo Motor Insurance Claim Form

 HDFC Ergo Travel Insurance Claim Procedure

The HDFC Ergo Travel Insurance Claim Procedure is available below.

  1. The Insured have to contact the International Toll-Free No +800 08250825 or India No (Chargeable) 01204507250 for Filing a Claim.
  2. The Claim Procedures and Documents required for Claim Process will be guided by the Claims Service Representative.
  3. Claim Form will be sent to Insured by mail, email or fax.
  4. Complete the Claim Form and submit the Scanned Claim Documents to processing@hdfcergo.com, with cc to travelclaims@hdfcergo.com or fax us on +91-120-6691600 within 30 days from the date of loss or to the below address.

HDFC ERGO General Insurance Company Limited,
6th Floor, Leela Business Park,
Andheri Kurla Road,
Andheri – East,
Mumbai- 400 059,
India.

Follow the above Steps for HDFC Ergo Claim Process for Travel Insurance.

HDFC Ergo Travel Insurance Claim Form

Claim Process for HDFC Ergo Home Insurance

  1. The Insured have to call the HDFC Ergo Toll Free Helpline No 1800-2-700-700 to Intimate the Claim to the Insurer.
  2. The Policy Holder have to give the details of Policy Number, Estimation of Loss to the HDFC Ergo General Insurance.
  3. After the Claim is Registered, the Insurer will appoint the Surveyor for Loss Estimation.
  4. After the Submission of Claim Estimation Documents by the Surveyor to the HDFG Cargo General Insurance Company Limited, the Claim Process Starts, and Claim will be settled as per Terms and Conditions.

Follow the above Steps for HDFC Ergo Claim Process for Home Insurance.

HDFC Ergo Home Insurance Claim Form

HDFC Ergo Claim Status

HDFC Ergo Claim Process: Check the HDFC Ergo Claim Tracking. The Policy Holder has to follow the Steps below for HDFC Claim Status.

  •  Log on to HDFC Ergo Website www.hdfcergo.com
  • On the Home Page, you will find Claims Option.

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  • Click on Track Health Insurance Claims.

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  • The Below window appears on the Screen.

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  • Login with your Email Id and Password and fill the Policy Number to Track the HDFC Ergo Claim Status for Health Insurance.

If the Insured Forgets the Password Click on Forgot Password.

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The Below Window appears on the Screen.

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  • Enter the Email ID and Click on Proceed, the Password Reset Link will be sent to the Email ID and the Insured can set the New Password using the Password Reset Link.
  • If you are a New User, Click on New User.

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  • Select the Type such as Retail Customer or WorkShop, The Below Windows appears on the Screen.
  • For Retail Customer.

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  • Fill all the Details and Click on Save Option.
  • For Workshop Registration, the Below window appears on the Screen.

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  • Fill all the Details and Click on Save Option.
  • Direct Link to Track the Status of HDFC Ergo Health Insurance Claims, HDFC Ergo Motor Insurance Claims is https://netinsure.hdfcergo.com/nipms/webforms/ipo/Login.aspx

Follow the above Steps for HDFC Ergo Claim Status.

Thus the HDFC Ergo Claim Process, HDFC Ergo Claim Status is explained clearly here.