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IFFCO TOKIO Two Wheeler Insurance

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IFFCO-TOKIO-Two-Wheeler-insurance image

Introduction on IFFCO Tokio Two Wheeler Insurance

IFFCO Tokio General Insurance Company is a joint venture between IFFCO and the Japanese company Tokio Marine Asia Pte. IFFCO and its associates hold 74% equity in this joint venture while the remainder 26% is held by Tokio Marine Asia Pte. IFFCO Tokio Two Wheeler insurance policy strives to give you complete security and protection from unpredicted accidental loss as well.

The Two Wheeler insurance policy is must if you want to protect and fulfill your current as well as future liabilities. IFFCO Tokio Two Wheeler insurance give you easy policy renewal options. IFFCO Tokio Two Wheeler insurance offer No Claims Bonus (NCB) of up to 50% on renewal of insurance policy along with 24×7 claim settlement assistance online.  The NCB is offered only when the policy is renewed within 90 days from the expiry of the previous policy. Thus, the IFFCO Tokio Online Two Wheeler Insurance Policy is a handy solution to all your needs related to Two Wheeler insurance. IFFCO Tokio Two Wheeler insurance covers every need of your Two Wheeler insurance policy which includes a complete coverage of your vehicle from act of God, physical damage, theft etc.

Key features and Benefits of IFFCO Tokio Two Wheeler insurance 

IFFCO TOKIO Two wheeler image

  • 24×7 call center service is in place, for any support relating to claims.
  • Doorstep arrangements can be made for fresh or renewal covers.
  • Arrangements for free inspection, in respect of break in insurance cases.
  • Hassle-free cashless claim settlement is available.
  • Cashless claim service over 2000 authorized network of garages across India.
  • Cashless claim facility at IFFCO-Tokio Cashless Garage Network all across India.
  • No Claim Bonus:
    • If you do not make a claim during the policy period, a No Claim Bonus (NCB) is offered on renewals provided the policy is renewed within 90 days of the expiry date of the previous policy..
    • NCB discount can go as high as 50%.
  • Transfer yourNCB:
    • You can transfer full benefits of No Claim Bonus when you shift your motor insurance policy from another company to IFFCO-Tokio General Insurance.
    • The discount rate remains the same; provided you show evidence that you are entitled to No Claim Bonus from your previous motor insurance.
  • Renewal notice facility:
    • Letter confirming the NCB entitlement from the previous insurer.
    • NCB declaration.

Factors covered under IFFCO Tokio Two Wheeler insurance 

1. Loss or Damage to the vehicle Insured

  • Accident due to external means.
  • Burglary, housebreaking or theft.
  • Fire, explosion, self-ignition, lightning.
  • Terrorism, riots, strike or malicious act.
  • Transit by road, rail, inland waterway, lift.
  • Earthquake, flood, storm, landslide, rock slide.

Calculation of Depreciation levels under IFFCO Tokio Two Wheeler Insurance

Subject to a deduction for depreciation, the rates are mentioned below in respect of parts replaced:

  1. For all rubber/ nylon / plastic parts, tyres and tubes, batteries and air bags – 50%
  2. For fiberglass components – 30%
  3. For all parts made of glass – NIL
  4. Rate of depreciation for all other parts including wooden parts will be as per the following schedule.
Age of the Vehicle % Of Depreciation
Not exceeding 6 months Nil
Exceeding 6 months but not exceeding 1 year 5%
Exceeding 1 year but not exceeding 2 years 10%
Exceeding 2 years but not exceeding 3 years 15%
Exceeding 3 years but not exceeding 4 years 25%
Exceeding 4 years but not exceeding 5 years 35%
Exceeding 5 years but not exceeding 10 years 40%
Exceeding 10 years 50%

Sum Insured calculation under IFFCO Tokio Car Insurance

The Insured’s Declared Value (IDV) of the vehicle will be considered as the ‘Sum Insured,’ fixed at the commencement of each policy period for the insured vehicle.

Age of the Vehicle % Of Depreciation for fixing IDV
Not exceeding 6 months 5%
Exceeding 6 months but not exceeding 1 year 15%
Exceeding 1 year but not exceeding 2 years 20%
Exceeding 2 years but not exceeding 3 years 30%
Exceeding 3 years but not exceeding 4 years 40%
Exceeding 4 years but not exceeding 5 years 50%

2. Third Party Legal Liability

Provides cover for any legal liability arising out of the use of the vehicle for:

  • Accidental death / injury to any third-party
  • Any damage to property owned by third-party

3. Personal Accident Cover for Owner – Driver

IFFCO Tokio Two Wheeler insurance provides compulsory personal accident cover of Rs. 1 lakh for individual owner driver of the vehicle insured while traveling in, mounting or dismounting from the vehicle. You can also opt for a personal accident cover for pillion rider.

Nature of Injury Scale of Compensation
1. Death 100%
2. Loss of two limbs or sight of two eyes or one limb and sight of one eye. 100%
3. Loss of one limb or sight of one eye 50%
4. Permanent total disablement from injuries other than named above 100%

Factors not covered under IFFCO Tokio Two Wheeler insurance 

  • Any accident, loss, damage and or liability caused, sustained or incurred outside the Geographical Area;
  • Any consequential loss or contractual liability.
  • Mechanical or electrical breakdown, depreciation, wear and tear.
  • Vehicle being driven under the influence of intoxicating liquor/drugs.
  • Vehicle being driven without a valid license.
  • Vehicle being used in contravention of limitations as to use (e.g. for hire or reward, organized racing or speed testing etc.).
  • War and nuclear perils.
  • Damage to tyres/tubes unless insured vehicle is damaged in the same incident, in which case 50% of replacement cost will be paid.
  • Loss of accessories by theft, unless vehicle is stolen at the same time.
  • Any damage or loss caused due to any nuclear waste from the combustion of nuclear fuel.
  • any accident, loss or damage or liability directly or indirectly caused by or contributed to by or arising from nuclear weapons material.

Documents Required to buy IFFCO Tokio Two Wheeler insurance policy

  • Registration no
  • Engine no
  • Chassis no
  • Previous policy number if you are holding any
  • Month and year of vehicle manufacture,
  • Date and city of purchase,
  • Your address,
  • Phone no and email id.
  • Keep your RC copy by hand.

Claim Process in IFFCO Tokio Two Wheeler insurance policy

Step 1   
  1. Intimate your claim by calling – 1800-103-5499.
  2. Please provide the following details when you call customer care to intimate about claim.
    • Your Contact number
    • Policy number / Cover note no. or Vehicle no., Chassis no and Engine no.
    • Date & Time of loss
    • Loss location
    • Drivers details including License number.
    • Nature of injury if any
Step 2       
  1. IFFCO TOKIO customer service center will register the claim.
  2. customer service center will provide you the claim registration number for all future references.
Step 3
  1. Send your vehicle to the workshop for repair.
  2. Get the repair estimate, Fill claim form and attach a copy of RC and license of the person driving  at accident time.
  3. A detailed survey will be done on the accident.
  4. The surveyor will authorize the workshop to begin the repairing work .
  5. surveyor provide you the information regarding the claim settlement mode.
  6. Depending upon your case, claim can be  case cashless mode or reimbursement mode.
Step 4
  1. Workshop will carry out the repairs and inform the surveyor after completion.
Step 5
  1. Car will come to you after getting repaired.
  2. Then you need to give confirmation whether the Two Wheeler repaired is satisfactory or not.

Documents Required for claim under IFFCO Tokio Two Wheeler insurance 

In case of accident to the insured vehicle

  1. Duly filled and signed claim form and satisfaction voucher.
  2. Registration certificate (RC).
  3. Driving license of the person driving at the time of accident.
  4. Original repair estimate, repair invoice.
  5. Payment receipt for non cashless claims.
  6. Original repair invoice for cashless claims.
  7. AML documents for amount more than 1 lac
    • PAN Card
    • 2 Passport size photo
    • Residence proof.
  1. Form no 35 and original NOC from financier.
  2. A copy of FIR is required in case of third-party injury/death/property damage.

In case of theft

  1. Duly filled and signed claim form and satisfaction voucher.
  2. Original Registration certificate (RC).
  3. Original Policy copy.
  4. Copy of FIR
  5. All original keys and vehicle invoice copy.
  6. No trace report confirming that the stolen vehicle is not traceable.
  7. Form 26,28,29,30,35 duly signed by RTO transfer papers.
  8. AML documents for amount more than 1 lac.
    • PAN Card
    • 2 Passport size photo
    • Residence proof.

IFFCO Tokio Two Wheeler insurance policy renewal procedure

  1. Visit www.iffcotokio.co.in to IFFCO TOKIO Two Wheeler insurance renew online.
  2. Visit IFFCO TOKIO nearest branch/ agent.
  3. Send a copy of the renewal notice along with premium cheque to IFFCO TOKIO branch/corporate office.
  4. Call our toll-free number 1800-103-5499.

IFFCO Tokio Two Wheeler insurance premium Calculator

Through IFFCO TOKIO Two Wheeler Insurance premium Calculator we can calculate the annual premium based on depreciation value and IDV value given. IFFCO TOKIO Two Wheeler Insurance premium Calculator gives you approx amount to be paid during buying new policy and renewing the old policy depending upon the details you have given.

IFFCO Tokio Two Wheeler insurance customer care no

IFFCO-TOKIO-customer-care-i

24 X 7 toll-free : 1-800-103-5499

Alternatively you can also call : (0124) 428 5499

Email : websupport@iffcotokio.co.in

By Post:-

Corporate Office,

IFFCO Tower,

Plot No. 3, Sector 29, Gurgaon -122001

Haryana(India)

FAQ’s on IFFCO Tokio Two Wheeler insurance

1. What may be the reasons that can make my claim rejected?

Ans. Any claim can be rejected by an insurance company in certain conditions. Some common reasons for which a claim may be rejected are:

  • The policy has expired, or policy has been cancelled or the premium cheque has been dishonoured making the policy invalid.
  • It could also be that the date of accident or loss falls outside the policy period or
  • The person driving the vehicle at the time of the accident did not possess a valid driving license or was under the influence of drugs or alcohol.
  • There are also situations where the ownership of the vehicle has changed but the Insurance Company has not been informed within 14 days of such change or the claim was for damages that existed before the policy started.
  • Some other reasons could be that the nature of damages does not co-relate with the cause of accident or that the vehicle was being used for other than personal or social purposes.

2. I own a vehicle which recently met with an accident, but I was not driving it. Can I still make a claim?

Ans. You can make a claim in following conditions:

  • Insurance policy for that vehicle should exist.
  • If you have paid premium for paid driver or, it would be payable, if the car is being driven with your permission.
  • The person driving the car is duly licensed as the premium is taken based on the seating capacity, which also includes the person on the driver’s seat.

3. Does extra premium have to be paid in case of a claim last year?

Ans. There is no extra premium that is payable in case of a claim but if the claim experience is bad then some loading may be charged as per company policy.

IFFCO Tokio Two Wheeler insurance Forms and Documents

IFFCO TOKIO Two wheeler insurance Policy Wording

IFFCO TOKIO two Wheeler Insurance Claim form

IFFCO TOKIO Two Wheeler Insurance proposal form

About IFFCO TOKIO Car Insurance